Net weight:1.2kg , Gross weight(including box):1.8kg Carton Weight:15kg (only for reference)
Power adapter, manual, screws, bracket, Allen key
1 alarm input, 1 alarm output
Support 1 detection area for mobile and 4 areas for PC
Push notification for iPhone/Android APP Upload pictures to only one email address, three pictures to the max. Upload snapshot and alarm records to TF card (when insert Micro TF card)and FTP server
ISO FCC CE for ir high speed dome ptz camera
Q: Why my camera cannot connect wireless? A: Normally, camera cannot connect WiFi mainly due to wrong settings. Please check the following points: 1) Check the antenna of the camera fixed well or not; 2) When you click scan button, can the camera find WiFi signal around? (should find) 3) When you set SSID for camera, please set it the same as SSID of your router; 4) Wireless key should be the same with router'swireless key; 5) Whether disable MAC address filter or not; (should disable, if you enable MAC address filter, please add the camera's wireless MAC address in the allow list) 6) Whether camera is too far from router? (In normal home environment, to keep the distance not beyond 10m isbetter)
Firstly,please check when you click scan button, camera can detect the WIFI signal ornot. Normally, it need scan two or more than two times. If it can find, you can click the SSID of your router in the wireless list, then SSID, encryption will be filled in the following boxes automatically. It only need to enter thewireless key.
Secondly, if the camera cannot scan router's WIFI signal, please fill in SSID, encryption and wireless key manually to have atry.
Lastly, if all the wireless settings have no problem,but the camera still cannot connect WIFI. Please try other encryptions, evenwithout encryption to test; Put the camera near your router to test.
1. The ir high speed dome ptz camera warranty. EasyN provides 12 months warranty service on usb camera your warranty card is an important document. you will need to present this warranty card to benefit from our warranty service.
2. Terms & conditions. a) Free-of -Charge maintenance period of the product is 12 months. During this time, we can repair it for free (Damages not caused by misuse or vandalism). For reparation after guarantee period, a maintenance fee will be charged. b) During the warranty period, for breakdown caused by misuse or other reasons that are out of the range of warranty, users can repair the products by showing this card. We will only charge for components. c) When the products need maintenance, please hand in the warranty card together with the products to the manufacture or local distributor. d) Opening the inside of the cctv wireless camera and tearing up the sealing label privately is out of the warranty range. e) We do not repair the damaged item after it has been modified or added other functions.
3. Under the following circumstances, the maintenance will be charged 1. Period check, maintenance or change components due to web camera normal attrition. 2. Damages due to crash, extrusion, artificial flooding, moisture or other personal reasons. 3. Damages due to floods, fire, lightning strike and other natural calamities or force majored incidents factors 4. Repaired item by non-authorized repair centers.
Shenzhen EasyN Technology Co., Ltd is a leading company in ir high speed dome ptz camera area founded in 1999.now day area of our headquarters over 10000 square meters occupying a whole 4 floor building,we have branches in Beijing, Shanghai, Guangzhou,Hongkong ,Taiwan, and other places in domestic with 500 skilled common workers and 35 R&D team members.
We do OEM and ODM web camera service for customers from all over the word,the services include: circuit board design,creating a new mould,3D design,camera software for phone and computer design,IE interface design. We have IQC,IPQC,FQA,OQA strict quality control system with dedicated staff to keep defective rate lower and lower,
and we have warehouse in HongKong for returned items for replacement.
Our 3-year goals are: 1)to be the number one baby monitor manufacter 2)start our Smart Home product market,provide solutions and devices to family that need smart home. most of our products now are simple IP camera and exclusive which are well liked by customers. 1)10D and 137V models for 720P,132,187w,196v models for 960p,147w model for 1080p wifi camera . 2)We also offer cctv camera system,NVR and related IP camera accessories to you.
CE,Rohs,FCC and ISO certificates ir high speed dome ptz camera got
For more information please feel free to contact me!